Please read these Terms and Conditions carefully before using g118's services. This document outlines the rights, responsibilities, and rules governing the relationship between you as a member and g118 as the platform operator.
By registering or continuing to use the platform g118, you agree to be bound by all terms and conditions stated in this document. If you do not agree, please discontinue use of the platform.
We have summarised the most important points to help you understand the document before reading it in full.
Only individuals aged 21 and above are eligible to register and use the g118 platform. Each user is permitted to hold only one active account. Registration of multiple accounts will result in all such accounts being automatically suspended.
All deposits and withdrawals are subject to the minimum and maximum limits set by the platform. Withdrawals may only be made to a bank account registered in the member's own name. KYC verification is required before the first withdrawal is approved.
All bonuses and promotions are subject to the wagering requirement stated in each offer. Bonuses may not be withdrawn as cash unless the specified wagering requirement has been fully met.
G118 strictly prohibits the use of bots, automation software, cheating, money laundering, and any activity that violates the platform's terms. Violations will result in account closure and forfeiture of any existing balance.
You are fully responsible for maintaining the confidentiality of your password and login credentials. g118 will not be liable for any losses resulting from unauthorised account access caused by the member's own negligence.
In the event of any dispute regarding game outcomes or transactions, g118's decision is final once an internal investigation has been conducted. g118's server records are considered final evidence in all disputes.
These Terms and Conditions constitute a legally binding agreement between you ("Member") and g118 ("Platform", "us"). By accessing, registering for, or using any service provided by g118, you acknowledge that you have read, understood, and agreed to be bound by all provisions of this document.
These Terms and Conditions take effect as soon as you click the "Register" button or perform any action indicating your acceptance of these terms. Continued use of the g118 platform following any amendment to these Terms and Conditions constitutes your acceptance of the amended terms.
G118 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically to ensure you remain compliant with the latest provisions.
If you do not agree with any provision of these Terms and Conditions, you are required to immediately cease use of the g118 platform and contact our support team to close your account.
To be eligible for a g118 membership, you must meet all of the following criteria:
Upon registration, you are required to provide accurate, complete, and up-to-date information. g118 reserves the right to request identity verification documents (KYC) at any time, including an identification card, bank statement, and proof of address. Failure to provide the requested documents within the specified timeframe may result in your account being temporarily suspended or closed.
G118 strictly prohibits any individual from holding more than one active account. If our system detects multiple account ownership, all associated accounts will be immediately suspended and an investigation will be conducted. Any winnings or bonuses obtained through multiple accounts may be voided.
You are solely responsible for the security of your account, including keeping your password and login credentials confidential. g118 recommends using a strong, unique password and enabling two-factor authentication (2FA) for added protection, available in your account settings.
You must notify g118 immediately if you suspect any unauthorised access to your account. g118 will not be liable for any losses arising from your failure to safeguard your own login credentials.
G118 reserves the right to temporarily suspend or restrict an account if suspicious activity is detected, for the purposes of investigation and member protection. In such cases, our support team will contact you via your registered email.
All deposits into your g118 account must be made using payment methods approved by the platform. g118 accepts a variety of payment methods including online banking (FPX), instant bank transfers, and local digital wallets. Deposits are typically credited to your account within minutes after payment confirmation is received.
The following conditions apply to withdrawals:
Deposits credited to your g118 account are non-refundable except under exceptional circumstances reviewed on a case-by-case basis by g118 management. All refund decisions are final.
G118 offers a variety of bonuses and promotions from time to time to reward member loyalty. All bonuses and promotions are subject to the specific terms and conditions stated in each respective offer. The following general terms apply to all bonuses:
G118 reserves the right to modify, suspend, or cancel any bonus offer at any time without prior notice. In the event of any conflict between a specific promotional offer and these general Terms and Conditions, the terms of that specific promotion shall prevail.
All games available on the g118 platform use a Random Number Generator (RNG) that has been verified and certified by an independent certification body. This ensures that the outcome of every game is completely random and fair for all players.
Specific rules for each game are displayed in the help or game information section. Members are advised to read and understand the rules of each game before playing. g118 is not responsible for any losses resulting from a member's failure to understand the game rules.
The following activities are strictly prohibited on the g118 platform and may result in immediate account closure and legal action:
Violation of any of the above rules may result in immediate account closure, forfeiture of all balances and winnings, and reporting to the relevant authorities where criminal activity is involved.
G118 is committed to protecting your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data provided during registration and platform use is stored securely using 256-bit SSL encryption.
Your personal information is used solely for the following purposes:
G118 will not sell, rent, or disclose your personal information to third parties without your consent, except where required by law or court order. For more information on how we handle your personal data, please refer to Privacy Policy us.
G118 shall not be liable for any indirect, consequential, special, or exemplary losses arising from the use of our platform, including but not limited to loss of profits, loss of data, or business interruption.
G118's maximum total liability to any member under any circumstances shall not exceed the net deposit amount made by that member in the 30 days preceding the claim. This is g118's absolute liability limit, regardless of the form of action or claim filed.
You may close your g118 account at any time by contacting our support team. Before closure is processed, any eligible balance will be returned to you following identity verification, provided there are no active bets or unfulfilled bonus requirements.
G118 reserves the right to suspend or close your account without prior notice under the following circumstances:
If your account is closed due to a terms violation, g118 reserves the right to forfeit all winnings, bonuses, and balances in that account. Account closure decisions arising from terms violations are final.
If you have any complaints or disputes regarding the g118 platform, we encourage you to contact our customer support team first via live chat or email at [email protected]. We are committed to resolving all complaints within 5 business days.
The g118 dispute resolution process is as follows:
G118's server records are considered final evidence in all disputes relating to game outcomes and transactions. g118's decision following a thorough investigation is final and binding.
G118 reserves the right to update, amend, or replace these Terms and Conditions at any time. Significant changes will be communicated to members via their registered email or a notice displayed on the platform's homepage. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised terms.
These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute that cannot be resolved internally will be referred to a mutually agreed arbitration body. Neither party shall initiate court proceedings in relation to any dispute before the internal resolution process has been fully completed.
G118 is committed to maintaining transparent, fair, and user-friendly terms. We continuously take member feedback into account when improving our platform policies and rules over time.
Quick answers to the most frequently asked questions about the g118 platform's terms and conditions.
Register your g118 account today and enjoy a wide range of slot games, sports, fish shooting games, and more — in a safe, transparent, and trusted environment.